COPYRIGHT All content on this site including, but not limited to, text, images, logos, buttons are the property of The Forest Bookshop, or its suppliers. The site is copyright D. McLean 1998 - 2006. All rights reserved.

No part of this website may be reproduced, stored or introduced into a retrievable system (with the exception of page caching) or transmitted in any form or by any means including electronic, without prior permission in writing from the copyright owner.

ACCURACY OF CONTENT Whilst every care has been taken in the production of this website, The Forest Bookshop does not guarantee that the information is accurate, complete, error-free or current.

DELIVERY The Forest Bookshop makes every endeavour to dispatch your order on the day of receipt and usually succeed. However, occasional availability problems sometimes occur, in which case please allow up to 28 days for delivery.

RETURNS Although all of our items are inspected before shipping, they still come with a guarantee commencing from the date of receipt of goods. Unless the law states otherwise, you have the right to cancel your order without stating a reason for doing so. The cancellation period ends on the expiry of 7 working days, beginning on the day after you receive the goods. You may, however, have to pay for the cost of returning the goods to us (subject to the Sale of Goods Act, 1979). Should the goods be faulty, you have the same time frame in which to return the goods, and we will refund all shipping costs incurred. Please send any items along with your contact details to:

Returns Dept: Forest Books Warehouse

                     New Building

                     Ellwood Road,

                     Coleford

                     Gloucestershire

                     GL16 7LE

Your money will be refunded in full within 30 days

The items being returned should be sent either in their original packaging or carefully packed by the sender. CD-ROMs and videos should be unopened and in their original packaging.  

To cancel an order, please call our Help Line on 01594 833858, and our staff will be pleased to help. Alternatively, send us an email. Phone lines are open 9:00-5:00 Mon-Fri.

Please quote your invoice number, name, address, postcode and telephone number on all correspondence relating to returns. Please also advise us as to the reason for return and whether you would prefer a replacement, refund or credit. It is advisable to obtain a free proof of postage certificate at the Post Office when sending goods back to us.

PRIVACY Forest Books collects information lawfully and in accordance with the Data Protection Act 1998. Please view our Privacy Policy for more information

These Terms and Conditions do not affect your statutory rights as a consumer.