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'Investor in People' (IIP) is a prestigious award designed to recognise
companies with a real commitment to its people. In 2002/3 steps were
taken by Forest Books to apply for assessment and
July 2004 IIP recognition was
granted following an in depth analysis of Forest's people processes and
interviews with employees on all levels throughout the Company.
Investor in People is the National Standard which sets out a level of good
practice for training & development of people to achieve business goals.
The standard was developed during 1990 by the National Training Task Force
in partnership with leading national businesses, personnel, professional
and employee organisations such as the Confederation of British Industry
(CBI), Trades Union Congress (TUC) and the Institute of Personnel and
Development (IPD). The work was supported by the Employment Department.
The experiences of the UK’s most successful organisations, large and
small, representing all sectors of the UK economy, were very positive and
the Standard received the full endorsement of a wide range of interested
parties.
The standard provides a
national framework for improving business performance and competitiveness,
through a planned approach to setting and communicating business
objectives and developing people to match these objectives. The result is
– what people can and are motivated to do matches what the organisation
needs them to do. Investor in People is cyclical and should engender the
culture of continuous improvement.
The Investor in People Standard is
based on
four key principles -
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Commitment
: Commitment to invest in people to achieve business goals
-
Planning
: Planning how skills, individuals and teams are to be developed to
achieve these goals
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Action :
Taking action to develop and use necessary skills in a well defined and
continuing programme directly tied to business objectives.
-
Evaluating
: Evaluating outcomes of training and development for individual’s
progress towards goals, the value achieved and future needs.
Benefits of being
an Investor in People Over the
past 12 years independent research has consistently shown that the
Investor in People Standard provides real business benefits to
organisations of all sizes and across all sectors.
There are currently over
34,000 recognised organisations in the UK employing over 27% of the UK
workforce, and every one of those organisations is benefiting from the
Standard in one way or another.
The practical benefits of
working towards and achieving the Standard are many. They include:
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Improved earnings,
productivity and profitability. Skilled and motivated people work
harder and better improving productivity.
-
Customer
Satisfaction. Investor in People organisations is central to
helping employees become customer focused. Thus enabling the
organisation to effectively meet customer needs at a profit.
-
Improved motivation
through greater involvement, personal development and recognition of
achievement, motivation is improved. This leads to higher morale,
improved retention rates, reduced absenteeism, readier acceptance of
change and identification with the organisation beyond the confines of
the job.
-
Reduced costs and
wastage. Skilled and motivated people constantly examine their work
to contribute towards reducing costs and wastage.
-
Enhanced quality
investing in people significantly improves the results of quality
programmes. Investor in People adds considerable value to The
Excellence Model, ISO 9000, BS5750 and other total quality initiatives.
-
Competitive
advantage through improved performance, Investor in People
organisations develops a competitive edge.
-
Public recognition.
Investor in People status brings public recognition for real
achievements measured against a rigorous National Standard. Being an
Investor in People helps to attract the best quality job applicants. It
may also provide a reason for customers to choose specific goods and
services.
-
Reviewing
current practices against an external benchmark
Benefits for Employees
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Good quality training
when required
-
Improved job
satisfaction
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Better communication
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Skill and career
development opportunities
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Increased
responsibility and involvement
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A better working
environment
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Health & safety gains
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